Cancellation policy

Subscription Cancellation Policy

At Eat Italia, we want you to enjoy our products with complete confidence. This policy explains how subscription purchases work — and how you can manage or cancel them at any time.

Selected Eat Italia items are available as a subscription, allowing you to receive your favourite Italian products on a regular schedule without having to reorder each time.

When you subscribe, you'll receive automatic deliveries based on the frequency you choose at checkout. Your payment details are stored securely and you'll be charged for each delivery prior to dispatch, unless you've opted to pay in advance.

You can pause, skip, or cancel your subscription at any time — there are no lock-in periods. To manage your subscription, visit the customer portal linked in your order confirmation email, or log in to your account at eatitalia.com.au.

Some subscriptions may auto-renew at the end of a set period. If you do not wish to renew, simply cancel before the next renewal date via your customer portal.

For returns or refunds on subscription orders, or for cancellation of one-time order please refer to our Refund Policy.

This Policy was last updated on 11^th August 2026.